1. Agreement to Terms
By using Brand Sathi’s services, you (“Client”) agree to these Terms of Service, which form a legally binding agreement between you and Brand Sathi (“Agency,” “we,” “us,” or “our”). If you do not agree, please do not use our services.
2. Scope of Services
We provide digital marketing, business consulting, design, development, and related services as detailed in your project proposal or agreement. Any additional services requested will require separate approval and may incur extra charges.
3. Service Provider Obligations
- Deliver services with reasonable care and skill, following industry standards.
- Provide regular updates and performance reports as agreed.
- Maintain confidentiality of all client information and data.
- Obtain client approval for all major deliverables and campaigns before launch
4. Client Obligations
- Provide all necessary information, materials, and access required for service delivery.
- Review and approve content, creatives, and campaigns promptly.
- Ensure all content and materials supplied are accurate, lawful, and do not infringe third-party rights
5. Fees and Payment Terms
- Fees, payment schedules, and any additional costs are outlined in your project proposal or invoice.
- Payments are due as per the agreed schedule. Late payments may result in suspension or termination of services.
- Refunds, if any, are subject to the status of work completed and as per the agreement
6. Intellectual Property Rights
- Upon full payment, the client owns the final deliverables.
- The agency retains the right to showcase work in its portfolio unless otherwise agreed in writing.
- All pre-existing intellectual property remains the property of the respective party
7. Confidentiality
Both parties agree to keep all confidential information secure and not disclose it to third parties without prior written consent, except as required by law
8. Data Protection & Privacy
We comply with applicable data protection laws. Client data is handled securely and only used for service delivery purposes. Both parties agree to follow all relevant privacy regulations
9. Performance Metrics & Reporting
- The agency will provide performance metrics and reports as agreed in the service scope.
- KPIs and targets will be defined in the project brief or proposal
10. Term and Termination
- The agreement remains in effect for the duration specified in the proposal or until terminated by either party with written notice.
- Either party may terminate for material breach, insolvency, or by mutual agreement.
- Upon termination, all outstanding fees for completed work remain payable. Any unused advance payments may be refunded as per agreement terms
11. Warranties and Limitation of Liability
- The agency provides services “as is” and does not guarantee specific results unless expressly stated.
- Liability for damages is limited to the total amount paid by the client for services in the preceding 3 months.
- The agency is not liable for indirect, incidental, or consequential damages
12. Indemnification
The client agrees to indemnify and hold the agency harmless from any claims, losses, or damages arising from the client’s breach of these terms or misuse of the services
13. General Provisions
- These terms are governed by the laws of Jurisdiction of INDIA.
- Any disputes will be resolved through negotiation or, if necessary, arbitration in Jurisdiction law of INDIA.
- These terms constitute the entire agreement between the parties and supersede all prior agreements.
- Amendments must be in writing and signed by both parties
